Our latest webinar highlights features within Engage that can help promote library resources to patrons and keep them informed about your services.
12/3/20 5:54 PM / by Suzanne Marsalisi posted in Engage, Training, Webinar
Our latest webinar highlights features within Engage that can help promote library resources to patrons and keep them informed about your services.
11/20/20 2:29 PM / by Suzanne Marsalisi posted in Engage, Roam, Self Check, Schedule, Training, Room Booker, Webinar
Our recent webinar explored the lessons libraries can learn from retail when it comes to using technology to improve the customer experience and encourage repeat business. Watch the replay to learn more about using your Communico implementation to achieve this for your library.
4/6/20 3:23 PM / by Suzanne Marsalisi posted in Engage, COVID-19 Response
Never has there been a better time to get lost in the pages of a good book. Whether readers are looking for adventure or mystery, romance or intrigue, current data suggests they are turning to classic "bucket list" titles or higher page counts to fill their time and imaginations. Even Stephen King recently admitted on Twitter that he is using his self-isolation to "finally" read Ulysses.
3/25/20 6:20 PM / by Suzanne Marsalisi posted in Engage, COVID-19 Response
Given the rapidly changing conditions, we understand that providing your patrons with up to date information is more important than ever. Adding an ‘Alert’ widget to your patron mobile application is a great way to accomplish this.
3/19/20 9:00 AM / by Suzanne Marsalisi posted in Engage, COVID-19 Response
We understand that many of you are modifying or suspending patron services in an effort to encourage self-isolation. As a result, several libraries have requested the ability to prevent patrons from placing a hold on materials from within their mobile app.
3/16/20 7:45 AM / by Suzanne Marsalisi posted in COVID-19 Response, Attend, Reserve
We've developed a tool that allows us to complete bulk cancellation of events and room bookings on your behalf.