Communico Product Updates

Sharing updates and enhancements to the Communico platform. 

July Product Updates: Part 2

7/29/20 4:27 PM / by Marcie Felner posted in Attend, Control Panel, Schedule, Monthly Summary

Our engineering team habeen working hard to close out July with a number of exciting updates that we’re pleased to be able to share with you. And be sure to read our post July Product Updates for the first set of updates we shared earlier this month. 

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July Product Updates

7/21/20 4:26 PM / by Marcie Felner posted in Attend, Reserve, Create, Control Panel, Schedule, Room Booker, Monthly Summary, Broadcast

We are pleased to be launching a new series series designed to keep Communico users informed about the latest enhancements and changes to the platform. In addition to posting to the blog, all Administrators will be emailed a summary of the most recent and significant updates that have been made. If you're not an Administrator, subscribe to email updates to be notified about new posts. 

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Configuring Schedule: Training Video

7/2/20 9:48 AM / by Marcie Felner posted in COVID-19 Response, Schedule, Training

We've been thrilled to see so many of you begin the reopening process and are glad that Schedule has been able to help you reconnect with patrons. As of July 1, over 200,000 appointments had been booked. That is a lot of happy patrons! 

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Schedule Updates: Greater Staff Control Over Bookings, Fixes to Scheduled Report

6/15/20 11:56 AM / by Marcie Felner posted in COVID-19 Response, Schedule

We hope your reopening plans are going smoothly and you’re finding our new Schedule module helpful. We recognize the urgency for this tool which is why the engineering team has been working overtime to expedite improvements and add new features with lightning speed.

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Schedule Updates, Roam Lite and Engage Self-Check Update

6/1/20 5:23 PM / by Marcie Felner posted in Engage, COVID-19 Response, Roam Lite, Schedule

The engineering team closed out May with a productive week, completing two high-priority updates to Schedule. Additional updates are planned for this week along with major milestones for Roam Lite and adding self-check to Engage. 

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Schedule FAQ and Updates

5/22/20 3:19 PM / by Marcie Felner posted in COVID-19 Response, Schedule

Earlier this week we launched our new appointment module, Schedule. Although most libraries are implementing Schedule for curbside pickup or pedestrian pickup appointments, it was developed with enough flexibility to facilitate other types of bookings. Examples of others use cases include homework help sessions, time with a reference librarian or passport services. 

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