Over the last few weeks the Communico Team has been working hard to develop, implement and support tools that help our library's through these uncharted waters. Initially these were utility tools to manage room reservations and events. Information regarding these tools is available here or by reaching out to customersuccess@communico.us.
I am pleased to report we are shifting focus to develop enhancements that allow you to continue to connect and engage with patrons from a (social) distance.
Given the rapidly changing conditions, we understand that providing your patrons with up to date information is more important than ever. Adding an ‘Alert’ widget to your patron mobile application is a great way to accomplish this.
We understand that many of you are modifying or suspending patron services in an effort to encourage self-isolation. As a result, several libraries have requested the ability to prevent patrons from placing a hold on materials from within their mobile app.
We've developed a tool that allows us to complete bulk cancellation of events and room bookings on your behalf.
