We're starting off November with updates to Attend and Reserve, including our much anticipated integration with Zoom.
The Zoom integration for Attend and Reserve is the primary component of this week's update. There is no additional charge for the Zoom enhancement, to enable it we need this questionnaire returned to us from an administrator of your account. A short video explaining how to get started, including how to obtain the required API details from your Zoom account, and the answers to commonly asked questions about the integration are available in this blog post.
As with all updates, we recommend clearing your cache and cookies before trying out any of our newly released features. If you have questions around any of the updates below please do not hesitate to reach out to your Customer Success Manager or email support@communico.us.
ATTEND
Multi-Venue Events
We now support the ability to host an event that takes place in more than one room within the same branch. You will make your selection the same way you always have by clicking the ‘venue’ button, but now you will be able to select more than one available space at a time before saving.
Virtual Events Using Zoom
You now have the ability to create events within Attend that are solely virtual. Once you’ve connected your Zoom account, we will be able to create virtual rooms for you to select. You’ll select an available virtual room from the list after choosing the venue button. Once your event is created, the system will generate the Zoom meeting details for you which are relayed to patrons in both their confirmation and reminder emails and are visible under their ‘My Events’ page. This functionality works with Zoom Rooms or Zoom Meetings (pro level or higher) accounts. This video gives a more detailed overview of this feature:
Hybrid Events Using Zoom
As restrictions ease you may find a need to offer events that allow for a limited number of in-person attendees as well as a virtual option. With the Zoom integration, you will be able to choose both in-person and virtual registration. You will select both an available physical space and virtual room, and then decide how many registrants you’d like to allow for each option. The patron will have the ability when registering for an event to choose which type they prefer and the emails they receive will reflect that choice. This functionality works with Zoom Rooms or Zoom Meetings (pro level or higher) accounts. This video gives a more detailed overview of this feature:
RESERVE
Virtual Meeting Rooms
You may now offer patrons the ability to reserve virtual meeting rooms using our Reserve module and your Zoom Rooms account. Once enabled, patrons can book a virtual meeting room in the way they have previously reserved your physical meeting spaces. You are able to control who is allowed to book a room, how often, and set the duration limits which you may specify when filling out your questionnaire. Zoom access details are automatically added to their confirmation email and are visible within the patron's My Reservations page.
This video gives a more detailed overview of this feature:
STAY IN TOUCH!