Communico Product Updates

We have added reporting capabilities for Engage Classic Reads. There is a new option under the drop-down menu which will allow you to run reports based on Classic Read downloads.

The engineering team closed out May with a productive week, completing two high-priority updates to Schedule. Additional updates are planned for this week along with major milestones for Roam Lite and adding self-check to Engage. 

Earlier this week we launched our new appointment module, Schedule. Although most libraries are implementing Schedule for curbside pickup or pedestrian pickup appointments, it was developed with enough flexibility to facilitate other types of bookings. Examples of others use cases include homework help sessions, time with a reference librarian or passport services. 

We are very excited to be sharing this new feature which we are calling Schedule. Schedule is flexible enough to be used for booking a variety of patron appointment types, such as curbside pickup, time with a reference librarian or a homework help session. It is currently available in Control Panel for any system administrators that have completed the Implementation Request Form as of today.

As discussions turn to libraries reopening they raise questions around social distancing and checkouts, particularly as many anticipate taking a phased approach. We've been discussing how our modules can best support these various stages and recently shared three enhancements we hope will make it easier for you to serve your community while keeping patrons and staff safe. 

At last, we are now talking more about branch openings than closures! But with that comes questions around social distancing and checkouts, particularly as libraries are expected to have a phased approach to reopening. We've been discussing how our modules can best support these various stages and are pleased to share three enhancements we hope will make it easier for you to serve your community while keeping patrons and staff safe.