Communico Product Updates

Digital Library Card Sign-up

Written by Marcie Schneider | 9/2/22 9:42 PM

 

Did you know that Communico has a library card sign-up feature? Our library card sign-up widget can be created and placed directly on your Communico built website or easily exported to be embedded on your third-party site. It can even be added to your Engage mobile app to allow library customers to sign-up on the go and immediately begin consuming digital content.

Our library card sign up feature is available for all Communico customers using Polaris, Sierra, Millennium, Symphony or Horizon ILS systems and is free to use.

How does it work?

New patrons may register on your website using a form that will request their name, address, email, phone, pin and date-of-birth. By default, we will only allow registrations from US or Canadian based IP addresses. The form will use an API to communicate with your ILS and immediately create a patron record, allowing them to start consuming your digital content right away. The patron will also receive a confirmation email with a copy of their digital library card and a welcome message. If you have Engage, our patron app, the email will also contain links to the app store(s) so they may download it.

Once we have created this web page it will have a static URL of your choosing and can then be used in your marketing and email campaigns. You will also be able to update your email templates in Communico so that your notification emails for events and room bookings include this link. The metadata of this page will also be indexable by the major search engines to make it easy for people to find.

For libraries who have purchased Engage, our patron app, the functionality will be the same just completed intuitively on the mobile device from within your library's app.

Brilliant – How do we implement?

The Communico Team will implement this feature on your behalf, however there is information we will require from your account administrator in order to get this completed. To get started, please fill out this form and once received the team will reach out to you to complete configuration. 

Please contact your Customer Success Manager or support@communico.us with questions. 

In the meantime, please begin to compile the following information/answers we will need.  You will then enter this on the form which we will provide to you.

  1. We can limit registration based on zip codes, counties and states. Please determine which criteria, if any, you’d like us to use to restrict account creation.
  2. Do you wish to capture date of birth? If yes do you wish to limit registration by age?
  3. What expiration date should the digital card have?
  4. What is the name in your ILS of the branch these new cards should be associated with?
  5. What patron type should these new users be created as?
  6. Please provide a url link to your library's Terms and Conditions.
  7. Provide text copy for the confirmation email
  8. Provide text copy to appear above the form on your webpage/within Engage
  9. A library card prefix and barcode range to use for card creation