A recap of our recent training. 

October Product Updates: Part 2

10/29/20 12:29 PM / by Marcie Felner

We're zooming into the end of October with a number of exciting updates that we're pleased to share with you.  

Our Zoom integration for Attend and Reserve is being released next week and we can't wait to show it to you!  Please join our CEO, Paul Quelch, Thursday, November 5th, as he walks you through the integration - Click here to register.

Sign Up for our Zoom Integration Webinar

As with all updates, we recommend clearing your cache and cookies before trying out any of our newly released features.  And be sure to read our post October Product Updates for the first set of updates we shared earlier this month.  

 

CONTROL PANEL

Sticky filters 

We are pleased to announce that sticky filters are now available in all aspects of the Control Panel.  The system now remembers your selections including selected filters, the number of items you choose to view on a page, and where you left when scrolling on the page.  When you navigate away from the page, the system will automatically return you to these settings, including the same spot on the page when you make your way back! We hope you will find this addition very handy, especially when modifying users or scrolling through an extensive listing page.  

Sort your Action Center by date

You can now sort your personal Action Center found in the Control Panel by date. The date column allows for sorting in either ascending or descending order, depending on your filters.  

 


SCHEDULE

Hiding categories

In addition to being able to hide a specific asset group, you now have the ability to hide the entire category from public view, granting you greater control over what your patrons can and cannot see and book.  Staff will still have access to this category, even when hidden from patrons, so you can manage bookings for those assets from the Control Panel if you’d like to continue using them.  Hiding a category will not result in any data loss from previous appointments.  

Hiding categories

 

Updating custom questions 

You can now modify your asset group or category custom questions without any data loss.  Both the original answers before the question was changed as well as answers following the question update will appear in the appointment details and on your reports. 

Asset modification email  

An email notification is now sent when an asset associated with an appointment is modified. Previously, emails were only sent for a new appointment confirmations, reminders, time changes, or cancellations. 

Hide reporting categories

If you would like to learn more or to enable this feature, please reach out to your Customer Success Manager or to our Support Team 

 


RESERVE

Bookable asset name in history log 

When adding or removing a bookable asset from an existing room booking the name of the asset is now displayed in the history log, providing you with even more in-depth details about the room booking. Previously, it just noted an asset was added or removed, but did not give detail as to which asset it was.  

Bookable asset names are in the history log

 


REPORTS

Archived templates

The option to add ‘Archived’ templates to your template reports has been added and is now available for use. 

archived templates in reoprts


ENGAGE

24-hour and alternate date format support 

We have added support for customers wishing to use the 24-hour time and DD/MM/YYYY date format.  

 

"No matches found" message  

Customers using Polaris and Sierra will now see a ‘no matches found’ message when the catalog search yields no results. This message was already in place for Sirsi customers, so customers using Engage with Sirsi will not see any changes. 

No matches found


STAY IN TOUCH! 

Stop by Communico College for helpful videos and how-to guides for the Communico modules and subscribe to the Product Update Blog for the latest updates!

 

Topics: Engage, COVID-19 Response, Attend, Reserve, Control Panel, Reports, Schedule, Training

Marcie Felner

Written by Marcie Felner

Director of Customer Success