Our latest enhancements

August Product Updates

8/10/20 11:43 AM / by Marcie Felner

Our latest product updates include significantly faster bar code scanning capabilities in Roam and Engage and the addition of a popular enhancement request for Schedule. 

CONTROL PANEL

Action Center Filters

A fix has been pushed to revert action center filters to default to ‘all’ instead of having to select an option from the dropdown menu.  

 


ENGAGE 

Enhanced Barcode Scanner Capabilities

We have made extensive updates to our barcode scanner which appears in both Engage and Roam. The scanner allows patrons to look up a title by scanning the ISBN number when checking out items within Engage, or to look up a patron by scanning their library card within Roam.  

These updates have made the scanner remarkably fast, enabling it to automatically detect the barcode once it is within the camera without any delays for focusing or zooming. Please be aware that scanner speed is also impacted by each device’s processing power, so performance may be slower on older devices. We’ve also added support for several additional barcode types including Codabar.   

App updates will be pushed out over the next two weeks and will include these updated scanner capabilities. In order to avoid delays, please make sure to check your iOS and Android accounts to ensure all developer agreements have been accepted.  

 

Custom Buttons Available in "My Account"

You may now add a custom button under the ‘My Account’ section of your Engage mobile application. 

You can now add a button to My Account-

 


ROAM

Enhanced Barcode Scanner Capabilities

We have made extensive updates to our barcode scanner which appears in both Roam and Engage. Within Roam, the scanner allows staff to look up a patron by scanning their library card within Roam.

These updates have made the scanner remarkably fast, enabling it to automatically detect the barcode once it is within the camera without any delays for focusing or zooming. Please be aware that scanner speed is also impacted by each device’s processing power, so performance may be slower on older devices. We’ve also added support for several additional barcode types including Codabar.     

App updates will be pushed out over the next two weeks and will include these updated scanner capabilities. In order to avoid delays, please make sure to check your iOS and Android accounts to ensure all developer agreements have been accepted. 

 


SCHEDULE 

Create Appointments within Control Panel

We will be releasing this much-anticipated feature for the Schedule module next week.  In addition to being able to edit appointments, staff will now be able to create appointments on behalf of patrons directly from your Control Panel. Please be on the lookout for this new button on your Schedule appointment listing page.

Create appointments within control panel

 

Exception Reasons for Availability

Exception reasons will now indicate when appointments are unavailable because a branch is closed. Previously the patron facing calendar simply indicated that no appointments were available.     

 


 

STAY IN TOUCH! 

Stop by Communico College for helpful videos and how-to guides for the Communico modules and subscribe to the Product Update Blog for the latest updates!
 

 

Topics: Engage, Roam, Control Panel, Schedule, Monthly Summary

Marcie Felner

Written by Marcie Felner

Director of Customer Success